Ordered Saree for my wife worth 2999/- on 10th Oct 2014 and did not receive any shipping details till 15th and then on mailing customer care they replied promptly saying that they have asked the vendor to send me details in 2 working days which never happened and I then asked for refund on 20th Oct . God knows if I will be refunded or not but waiting with great hopes.
Order Stuff from Craftvilla on your own risk. Please read other reviews as well as they also say the same. I took risk and paid for it.