This is a genuine piece of advice to people who are even remotely to visit Croma stores in mumbai , i would urge them never to go there in there wildest dream it was an absolute nightmare for me n my husband.
I was totally aghast TO eye there behavior n attitude towards people.let me start from d beginning this was last years pre-diwali sale which all d stores have in mumbai, we had decided to but 32inch LCD along with a nice YAHAMA home theater system we decided to go CROMA as we had its TATAS we went to the juhu branch , we saw the attendants there running here n there attending 3clients as they were short staffed they were finding it really tough 2 handle all.
Anyways after seeing there displays wanting more information they were not able 2 provide n made us wait for long time after selecting what we wanted 2 buy we decided malad would be closer to our place we went 2 malad n got all information regarding there EMI n deposits n all again same prob short staffed the prices n d schemes were different in d malad branch n again after pleading with them about the prices n EMI we were asked 2 go 2 juhu only we went with all d documents required for EMi.
We submitted after being reassured tat our process wud not take more than 2days n also d product availability we went home n 2 follow up d EMI process 2 my dismay d icici bank agent who took my papers wud avoid my calls when upon asked why he lied said my papers were not passed through when there was over a lakn of rupees in d ac which wud b quiet sufficient 2 covered whole amount we had 2 go there again 2 talk 2 that guy we were instructed 2 go 2 juhu with d papers n did tat after d loan being passed we came 2 know tat d LCD n YAMAHA were not available in there stock now ud take 7working days means our dream of getting a diwali gift 2 ourselves wud b of no use after bein reassured tat we wud b given d delivery we were ditched n not given preference as we were EMI client n not full cash 1 after talking to d manager there itw as v clearly told we were not important n thy lied 2 us openly whn we said we want 2 go place they were more than happy 2 see us go, in d end we went 2 IJAY SALES where we got a good bargain +better sales services I would recommend 2 ppl never go there unless u have wads full of cash or they wud make u run around lke a houndog without batting an eye lid, my worst xperince of my life IHATE CROMA THET SUCK ITS DISGUSTING