I got the new version of Dlink DSL 2750U(Ver 2) which claims to be the improved version of the previous one. I bought it from a retail shop for 2200 INR. From the first day onwards the product started showing some strange things. Even if the phone line is clear, the DSL light wont stays for more than 10 minutes and I faced frequent connection loss.
I thought it’s the issue with the ISP. I contacted BSNL, which is my ISP and asked them to come and take a look at the issue. They came and checked the phone line once more and made sure that there is no issue by testing the connection with their modem. It worked fine and they said it is the issue with my new modem. I searched for possible measures and tweaks such as changing the modulation, DNS etc to solve the issue, but nothing really worked out. So I gave the modem for replacement at the shop where I purchased it. They said the new modem will be available within a week.
So I waited and finally got the modem. I checked the serial number and MAC of the modem and it was same as the old one. I connected it and the wifi name was not DLink which is the default one. So, basically instead of replacement what the service was done is replacing the faulty circuit board with a repaired board which god only knows how old it is. I contacted the retail and said this issue and they said it’s fine and it’s the way Dlink does the service. I lost the temper and asked them to replace the modem or I will be moving to consumer court for further assistance. One day later they called me and apologized for the bad service and gave me a new modem. Now it’s working fine.
The modem comes with a dual antenna, hence the wifi coverage is better.
There is no heating issue or random restarts.
wall mounting the modem will be better to see the indicator lights because it is on the top of the modem.
There is no USB port
Sometimes it needs a restart to function normally after being used for a day or two.
In conclusion, the product quality is somewhat average
and the customer service is the worst.
Now onwards I won’t be recommending Dlink products at all to anyone.