Dear Deepak Sapru,
It appears that you have had some grievance with respect to our Thane store.
At the onset we would like to render our apologies for the same and assure you that someone from our end would get in touch with you in the next 48 hours to address your complaint to the best of our ability.
While we are ensuring that we get to the bottom of this complaint, here is the summary of the complaint that we received;
Customer Details
Complaint reference No.: D-C/MAH/THA/THA-8302
Customer name: DEEPAK SAPRU
Customer Email Id: sapru.deepak@gmail.com
Customer Mobile No: 8879616418
Customer Address 1: HIRAnasultanNDANI MEADOWS
Customer Address 2:
State: Maharashtra
City: Thane
Store: Thane
Pincode: 400610
Customer Details
Complaint reference No.: D-C/MAH/THA/THA-8302
Customer name: DEEPAK SAPRU
Customer Email Id: sapru.deepak@gmail.com
Customer Mobile No: 8879616418
Customer Address 1: HIRAnasultanNDANI MEADOWS
Customer Address 2:
State: Maharashtra
City: Thane
Store: Thane
Pincode: 400610
Query
Query Type: Complaint
Complaint: extrremely rude behaviour by staff Mr Azad Mondal. I was cheated and charged for 2 units while I was given only 1 pc. Till date my money is still overcharged and lying with Dmart Thane store
Status: Process
Thank You,
Team DMart.