Had purchased a D2H, about 15 days back. the person supposed to set up the device, came over fooled around for half an hour. said that the service will be up in about 2 hours and left.
Since then contacting the customer service is a nightmare, as they give instructions telephonically, which obviously are not of any help. And repeated calls to send a person over are unanswered, all I get is a complaint id each time.
If you want to see how big companies can screw with you go ahead and buy it. This is happening in a city like delhi, GOD help the guys who buy it in smaller cities. Thinking of going to consumer court.