They add and remove channels on their own will and wish. This is called forced entertainment! I complained to them about charging ahead and changing the subscription. see the reply:)
Dear Customer,
Thank you for writing to Videocon d2h.
We would like to inform you that with effect from 11th August 2014, “Times Now” and “ET Now” channel are available only from New South Diamond pack onwards. However you can subscribe to this channel as an a la carte over and above your existing base pack. The price for each channel is Rs 12 per month and the minimum lock in period is 1 month.
However we understand your concern and offering you “Times Now” and “ET Now” channel for 3 months period in your d2h account. We will try to opt special approval to recharge your account for 3 months for this channel, post completion of 3 months period this channel will get removed automatically and in case you wish to subscribe further, the same can only be provided on a la carte basis for Rs 12 per month subscription charges.
If you have any further queries, please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.
For details of all our Products and Services you may visit our Website https://videocond2h.com.
We endeavor to provide you with our best services.
Warm Regards,
Customer Care
Videocon d2h