We recently purchased a da-milano bag office military color sleek bag & within a day there was dis-coloration & marks all around. The store just got it polished & post servicing again within a day there were many marks all around. We had to drop mail to brand & the case is so loosely handled for almost 6 months now and we have not got any resolution for repairing the bag or giving replacement or credit note. They sold defective bag & are now not ready to replace it