I but dalal street journal from the stands and have not subscribed to it(thank god).
i ordered two books from them in August 2005.it was called the ’’Golden 400’’ and ’’The stock market book’’ for which I had payed Rs.600 through demand draft. and then I waited and waited and waited .NOTHING .
I sent three email to them giving them the payment details and date and my address and all.Again I waited and waited and waited . and again NOTHING
then I decided to call them up and ask what was going on.Nobody picked up the phone.and I was calling only at 4 pm.their toll free number is not working but they have still put it up there.
Finally I managed to get hold of them.and when I started asking them about it they kept transferring me to another person . They would put me on hold for nearly 5 minutes and then transfer me to someone else.this happended 3 times in the same call.
i told them about the subscription and still nothing happended for a week.i called them again and after reminding them for the second time they sent me ONLY ONE of the two books.so I thought eventually I thought they would send the other book and so I waited and waited and waited. NOTHING
then I called them again and again and kept reminding them and each time they said they will look into it and send me the book immediately.i had to call for 4 times . I made my last call this month May 2006. and now I have finally given up.
just imagine it took them 8 to 9 months and 8 phone calls(no use, waste or STD charges) , 4 emails(no response) and they have not even completed the delivery.one book still remains.
THIS IS FRAUD. daylight robbery.
this is the worst customer service I have ever been through.
never buy books from them.just buy from stands.