ORDER NO. 311463
Dont buy anything from this site EVER ! They just accumulate your money. I ordered a product like a month and a week back ! Just had a chat with their floor supervisor SWATI. She openly admitted that all she can do is escalate the matter to concerned department and that too because I still remember that I order something from there and called them to complain.
As per her words, the given time frame is just a formality. if its not met then they lodge a complain and ask to wait for 2 working days. and this process of asking for 2 days continues as and when u call. You dont get any call, any mail, any status update whatsoever !
In nutshell, the worst shopping website with dumbest customer care (and now I guess also floor managers) award of 2011 goes to (you all know to whom) !