I bought a Blackberry on the 21st of July, which had a guaranteed delivery time "within 21 days". As of the 22nd of August, I am still waiting for this product. After numerous calls & emails, the only response I have received is - we are looking into this matter for you and will advise you in 3 days. This 3 day time limit was advised to me on the 16th of August. Obviously, the 3 days specified are not really fixed, they are more like a "maybe someone will get back to you".
During my calls, I asked to speak to a supervisor / manager to discuss my issues, however I was told that no-one would speak to me as they didnt have anything else to say to me!
I would never recommend this website to anyone and will be posting this same review on my FB page along with submitting a case in the consumer court.