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Decorpot

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4.7

Summary

Decorpot
ram goyal@goyal64799
Oct 01, 2021 02:52 PM, 2006 Views

SAMIKA DESIGN SOLUTIONS PRIVATE LIMITED Cares

SAMIKA DESIGN SOLUTIONS PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Dec 15, 2021)
Good design, pathetic execution

The execution of the decorpot team is pathetic. The doors that they have installed are not properly aligned. The ply quality is poor and most of the doors are already bent. The gaps in the furniture are prominent and can be seen from a mile. It has been more than a year and they still have not delivered some of the items we had discussed and paid for in the contract.


The staff is extremely unresponsive and does not respond to any query if they can get away with it. We literally have to follow up to get each item completed.


They build the wrong sized microwave unit, installed the glass partition in the wrong washroom, installed locks of different color, fixed the wrong color ply on the bed, forgot to install wire managers, did not install the door handles and the ones they installed were not even in the same line. These are some of the things that they missed and I can remember on the top of my head.

Issue Resolved
(2)
Hi Goyal,We deeply apologize for the inconvenience caused. We would like the opportunity to investigate your feedback further. Please reach out to us directly at hello@decorpot.com for your earliest convenience. The satisfaction of our clients is of utmost importance to us in each and every stage of the process. We’ll work with you to resolve all concerns as quickly as possible. It's our most priority to help our clients to create their perfect home. Looking forward to sorting out the issues faced by you, on priority. I hope you'll be in touch if you need anything else. We’re here for you anytime.Thank youTeam Decorpot
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