Hey I had also ordered laptop from dejavutrends.com initially I was also scared after placing order from this site. I waited 1 month but didn’t get the product customer service always trying to delay delivery and all problems same as being faced by u all. So I applied for a refund and finally got my money back. I spoke to ebs gateway people also they provide fraud protection against this site. So I would recommend you to not to buy from this site and if you require any clarification you may mail to me at hellfest28@gmail.com will be happy to help you.