Ive been using one of these for several months now and I must say that it has turned out to be my best friend during business travel. The best part about Dell was that I was able to personalize my laptop right over at their website. This was something I didnt quite see at other popular vendors sites. Even when I did see, the experience wasnt as good as Dells.
Im also impressed by Dells customer support. But I doubt that they can be contacted 24x7, I mean that their working hours are fixed i.e. morning till evening. But as far as the product is concerned I think I made the right choice, its looks, its performance are just excellent. The fact that you can custom build it and it delivers on performance brings me to the conclusion that its great value for money. I have no hesitation in recommending it to anyone whos looking for value for money and good support too.