I bought this laptop computer from Flipkart on 25th Feb 2015 since then I have faced only one issue that hard drive went bad and I got it replaced with an old drive of mine . The issue which I faced was that this came pre loaded with windows 8.1 and I had win 7 OS disk so couple of drivers like webcam etc did not got installed I tried going to dell website but there was no drivers for win 7 even tried third party drivers but it did not work so I connected the ext webcam which works fine and now almost after four years I have started getting horizontal vertical lines on the LCD which is an indication then my Display is dying . Since I am an ex dell employee I know how to troubleshoot Dell computers . So looking at the price point of Rs.32, 760/- I feel this is value for money product because still the original battery works fine gives a back up of around 2-3 hrs power adapter is still working great some issue I faced with the DVD drive and hinges because couple of times laptop was dropped but overall product quality is good. So if used and handled properly I feel it will last for min 5 years in my case some rough handling was there so I could say probably life cycle is reduced by 6 months. I have a heavy user of laptop from morning 6 am to 12 am continuously using it for 365 days in a year . No heating issue or any abnormal sound coming from the device.