Good quality product since I purchased and used laptop continuously repairing since the half years has passed my service and fast repaired by service. The laptop best in prise and worth buying. The laptop is mainly focused on functionality than anything else. The screen has significantly gap when the lid is close. If your requirements are only for word processing and a bit of ppts then go for it. Everything else is great 4 stars cause look good, work fine, all drivers available on dells website good battery backup and all hardware working fine.