I bought a Dell XPS 8900 desktop a month ago. Within a few weeks it would not power up so Dell sent tech to replace motherboard. The tech placed the unit on top of a veneer desk without putting a mat under it. Result were scratches and gouges in desk ( $600-700 damage) . The desktop worked after replacing motherboard until this week when it failed to power up again. After persisting with Dell after the first failure, they agreed to replace it. So far I have not received a replacement and have been down for 3 days. Desktop is used in realty business so downtime is major issue. This is my first Dell product and based on this experience my last!
Their tech dept is in India where there is no concept of customer service. I would highly recommend not buying dell.
thanku
this is my review about dell srevices basically theru laptop that I experinced by purchasing it.
if it is help u plz like and comment.