First laptop for me is from the leading company Dell . Yup I ordered and eagerly waited for more than 3 days . I just open and use the lap for more than 3 yrs. Easy to use and the keyboard is the only fault , trust me I have changed the keyboard 4 times . Not worth for gaming experience . And maximum up to 3hrs charge durability . Not much value for money go for some other products ( Sony, Lenova, HP or Dells any other model) . When it comes to service and support they are best in business . Service are super cool and handover within the mentioned time . Sound quality is absolutely awesome when it compares with other . Overall nice to use for professional and office goers. Strictly Not for gamers . Can rate 2.5/5