The answer is YESS. I can tell its best in service and also product making and the designs too because I can share my own experience with u all.As when I just took my laptop after few months I got heating issue in laptop so I called customer care they helped me with all the sources and the next day I had a engineer with kit to replace parts so I was satisfied with the service and support from DELL.And when I had a next issue with my antivirus services they cooperated witg it too and when I had the issue I contacted them and the moment they took my laptop in control and solved the issue and I could see what they were doing with my laptop on the screen, so I had the best experience in my life with DELLHope u guys see this and understand .