Last 7-8 years I have been used dell vostro laptop. still laptop like new laptop. it has 2 GB RAM and 500 GB hard disk. 14 inch screen size. I am talking sound quality quite good and screen quality also good. customer support is very important part than we are talking about customer service so good becuase you have available service centre easily. finally if I talk about dell vostro price normal person buy easily with all features. overall dell vostro so good.