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Dell XPS 15 L502X

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3.8

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Dell XPS 15 L502X
Vikram Singh@creativevikrams
Dec 14, 2016 10:06 PM, 1828 Views
Its True?

I’ve had this laptop for 6 months now. It has a really appealing design, the feel is solid and performance is good. However, I’ve had a couple problems and Dell customer service is not what it used to be. 1) the power adaptor stopped having a solid fit into the laptop within the first month. This has caused the power to go on and off while plugged in, and sometimes it doesn’t charge when plugged in. After a while, I found that there are four very slender pins in the jack, one was bent and broken. Even though the laptop was in warranty, Dell wouldn’t cover. "Customer Induced damage". 2) Heat issues as mentioned in other comments here. Power management is less than ideal. Buggy in fact. 3) This laptop is not Linux friendly.


Perhaps one of the lower end models would be more robust. Although I bought an Inspiron at the same time and the screen can’t take any torque as the bezel pops right off. Latitude? Overall solid feel in these new designs, but it is deceptive as the quality is not there.

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