I purchased this laptop in 2011. This laptop runs flowless for only 6 months. But after that many problems I have faced which are catagorised below.
1) Using a Dell XPS 15 L502X is like using a tortoise in a 100 meter race.
The functioning and processing are slow and takes too much time after a certain period of time.
2) The quality of material is superb no services are needed and durability also maintained. But the speed of the processor is not as we expect from it. So it is not that good.
3) Dell according to me is high in price as the outer body material is good but not from the point of view of usage. This laptop only takes higher rates for outer body inside system is not so well.
4) The service and support from this company is really really appretiatable. It gives us the true figure of problems and solves it out quickly by considering the needs that to be changed according to the customer. So the service and support from the company is awesome I must say.
Here are the reviews by me unbiased and I experienced it so I suggest to go for the higher model of this company.