I went to Design Cafe Chennai for Interior Work. My Customer Id was DC-71751.
While Design Cafe front office and designers are good, Execution was a big mess and I had huge issues.
Sales person talks to you till we pay 25% and Design responds till you pay 60%. Once you pay 100%(once goods are ready at factory), no one gives proper response.
I saw a huge communication gap between the Designer and Implementation team. Looks like it was outsourced.
They take 2-3 weeks to get back missed parts from production.
Implementation gaps not identified by them. We need to tell them.
Sales Team gives false timeline promises and they are not reachable. Even if you call them, they ask you to talk to Designer.
They did 2 site surveys but missed to identify the brick type and send fittings according to that.
Thay are costlier but not worthy in my case.
If you want to do interior work within 2 months, Please dont go with Design Cafe.