Have been using DIAS for almost a year now....and here is my Opinion
Application Form
Application forms is issued in your area BSNL office. Took almost a hour to get the application form. When filled up they asked to get the signature of some authority there. Unfortunaly he went to attend some meeting and when came back to get the signature next day waited for an hour and then got it signed. took the copy to my area telecom department waited for 30-40 mins to submit to Divisional Engineer and he verified the documents and it was forwared to Server administration (She is a lady).
Customer Service
Customer service was normal at the beginning and later on it got dimnished somewhere. When call them for problems the ANSWER is ’’Madam is Not here Call Later’’. I belive only women is maintaining the servers and Answering all the customer calls. Customer service is Poor
Speed of Connection
The Speed is 128kps Connection. Dont think it will download at 128kps. No Connection will give rate at the mentioned speed it will be divided in to ratio.
Download Rate using Getright is 13kps Persecond and Using ID man is 15kps Persecond and the Upload rate is 10-12Kps Persecond.
Suggestion
This connection is well good for ideal home users who are chat freaks and viewing webpages normally rather than downloading.
For People who usually Download a lot its better you wait for 10-20days beacuse BSNL is going to launch 256kps ADSL Connection named ’’DATAONE’’. Where you can change the connection speed from 256kps to 8Mps (Cant Belive it ?) Check the BSNL Site for more details.