THE AFTER SALES SERVICE OF DISH TV IS NON-EXISTANT. THERE IS NO IN-HOUSE MECHANISM TO RESOLVE CUSTOMER COMPLAINTS.
IN MY CASE, I HAD EARLIER USED A SET TOP BOX OF DISH TV WHICH STOPPED WORKING 2 YEARS BACK. I WAS FORCED TO BUY NEW SET TOP BOX AND VC CARD THEN.
RECENTLY I ERRONEOUSLY MADE PAYMENT FOR SUBSCRIPTION IN THE NAME OF THE OLD VC NUMBER WHICH I HAVE DISCARDED SINCE 2 YEARS. THE COMPANY IS REFUSING TO TRANSFER THE MONEY IN FAVOUR OF THE NEW VC NUMBER AND IS ALSO REFUSING TO REFUND THE MONEY TO ME. WHAT SHALL I DO? I HAVE PAID RS.1800 FOR 6 MONTH SUBSCRIPTION BUT THE COMPANY HAS SWALLOWED THE MONEY AND IS REFUSING TO HONOUR ITS OBLIGATION.
I HAVE PROCEEDED WITH A COMPALINT AGAINST THE COMPANY WITH THE CONSUMER GRIEVANCE CELL. ALL OTHER CONSUMERS WHO HAVE BEEN CHEATED BY DISH TV SHOULD COME TOGETHER SO THAT WE CAN JOINTLY HOLD A PRESS CONFERENCE TO EXPOSE THIS SHADY COMPANY AND ITS EVIL INTENTIONS. ALL CUSTOMERS CHEATED BY DISH TV CAN ALSO HIRE COMMON LAWYERS TO CLAIM DAMAGES FROM THE COMPANY.
DISH TV MURDABAD!
PL. SEND ME YOUR REPLIES ON SUDARSHANSHREENIVAS@REDIFFMAIL.COM