The life these is very fast and difficult as well specially for the middle class Indian families. TV viewing is the prevalent means of entertainment.TV is a home entertaining media and Cable services became a necessity for using TVs for entertainment purposes. The Cablewalas used the same method of first giving the service at cheap rates say Rs.50/-PM and then it went on rising to over Rs.300/-P.M.The DTH services providers came into being to take advantage of the chaos and rising charges of Cable operators
There emerged the DTH services wherein one could see the TV broadcasts at rates suitable to ones pocket. Many Direct-To-Home service providers came into being . Lot of advertising by Bollywood leading actors was done. Shahrukh Khan being a leading Film Personality became the brand ambassador for f DISH TV with his slogan :DISH KARO WISH KARO". and he is still working for Dish TV promotional work.
Dish TV initially introduced three Classes of the Service Packs for users of Dish TV DTH Service-SILVER PACK , GOLD PACK and PLATINUM PACK for Rest Of India excluding South India.In April/May 2008 DISH DTH service for its promotion announced HAPPY HOME PACK with free Set Up Box and three months free viewing with a provision of giving extra Channels at Rs 20 to 25/-PM The Silver Pack was available @Rs.125/-PM .I opted for HAPPY HOME PACK which was =Silver Pack @Rs.110/-PM+Rs 15/-PM for additional channel. This made Rs.125/-PM.I got the connection on June 4, 2008 immediately after my return from Canada .
Then the DISH TV offered 5 months for recharge of Rs.500/-I sent recharge of Rs.1000/-to get 8 months service. But the dealer by mistake entered Rs.990/-and after the amount reached Dish TV I was allowed only 6 months.So in May.2010 I was asked to Recharge and again I sent for Rs.500.-as recharge to get 4 months, But my pack was changed to SILVER PLUS PACK which is Rs.150/-PM and my connection renewed till 10/8/2010. I contacted the Dish TV customer Care on 9/8 and 10/8./10 but I was made to recharge for Silver Plus Pack as the DISH people contended that the Silver Pack has been removed from their list. Here again they were to give 7 months against payment of 6 months subscription.I had to pay Rs 900/- instead of Rs.725/- and after receipt of Rs.900/-I was informed that my connection was revived upto9/2/2011 as against 11/3/2011.
This will show you how the Dish TV providers are fooling their customers.
My advice would be DISH ko DITCH KARO, DISH KO WISH MAT KARO.
I hope you would learn a lesson from what I experienced.