We ordered a Dish TV connection 10 days back in Chennai after deliberating on the comparison with Tata Sky. Since Dish TV gives SUN TV, my parents preferred Dish TV to Tata Sky.
They took 2 days to install the dish and our connection has not been activated even now.
We have been contacting local dealers, technicians from Dish TV at Chennai, their office at Noida and their call centre for compalints. At least 100 CALLS HAVE BEEN MADE SO FAR.
They do not seem to know the meaning of 1 hour as well as 24 hours (thats is the promise we get every time). The local technicians are helpless as the activation is done at NOida only.
They have goofed very badly in the technology of activation from a central place and their communication network is worse than that in Afganistahan. Poor Call Centre girls are getting the flak for the mistakes committed by the management.
I am planning to join the Dish TV Consumers Forum and file a case against the comapny for this callous attitude.