I purchased this STB two months back and there are many days I haver never seen my favourite channels. If I call the customer service, they are least bother to pick the call or service it properly.
Whenever I tried calling their helpline, the number will be busy or they will put you on hold for more than 30 to 45 mins. Because I have disconnected the call after 45 mins.
Looks like their after sales service is very bad. I will suggest every body to not to go for Dish TV as its sucks and you will never get the service properly. Please think twice before you go to this service. This is my humble request to all.
Thanks.