We ordered at 9:47 PM and Mr Prasad delivered the pizza at 10:30 PM which was more than 30 minutes late.
We asked for the discount but he called his manager and asked us to talk to him. The manager told us that he informed everyone while taking the order that the discount is not applicable today. But when we gave the order we were not informed about this.
So as per the terms and conditions, we were eligible for discount. But the delivery person Mr. Prasad was very rude and the manager also dropped the line while I was still talking to him. Then we decided to return the pizza back to the delivery person and he went in anguish without any sign of sorry.
We have been a loyal customer from more than 3 years and we have never seen this service before. Since the new store has opened in Koramangala 4th Block, these problems are coming.
Point to be noted is that the store is only 1 km away from our home and there was no rain from last 1 hour when the pizza was delivered. I want to point out specially Mr. Prasad and his manager for their rude behavior.