With the advent of online ordering websites, ordering food from restaurant has become really easy. Although, hygiene is a concern because at times end up getting stuff in your order that wasn’t asked for.
A customer in Jamshedpur recently had a gross and horrendous experience when she ordered paneer chilli from Dosa Hut in Sakchi, Jamshedpur via GravyCart.com
To her horror, the food package came with a condom inside. Speechless, it took time for her to comprehend’what just happened!’ On returning the order the delivery boy retorted, "aapko 2 minute khaane k baad samajh aaya k isme kya hai."
None willing to accept their mistake, the food delivery startup as well as the restaurant kept blaming each other. None reached out to the customer for an apology.
This incident was reported on Facebook. These are the excerpts:
"I’m making this post on behalf on my friend who has faced something horrendous/disgusting and inhuman today with a food chain."
"My friend had ordered two items from this chain called Dosa Hut Sakchi, Jamshedpur today. The order details are as below:-
1 Spring Roll Dosa, 1 Chilli Paneer. Order Total- 205.
The food was delivered by a delivery startup in Jamshedpur called Gravycart.com. The details received from Gravy Cart upon order confirmation with order no F0F13865-B1A-BA0 and estimated time of delivery- 0:45 mins.
The order comes, delivered by Gravycart.com. As soon as the box of chilli paneer was opened, what we found was disgusting, inhuman and horrendous beyond imagination. The box of paneer chilli had a CONDOM.!"
"My friend was so disgusted, she had to return the order as it took sometime to even absorb, let alone comprehend what just happened. Adn when we returned, the delivery boy had the audacity to say "aapko 2 minute khaane k baad samajh aaya k isme kya hai " THIS is the audacity of these b_s"
"When we reached out to Gravycart.com, their reply was that they are only purveyors and just pick stuff and deliver. The onus of food quality is not on them. Now, we reached out to this stupid, filthy outlet Dosa Hut Sakchi, their front manager did not reply courteously on call. We asked him to pass on his manager’s contact details and he did. His name is Mr Sudip Datta."
"He picked once and said, he will call after ten mins and he did. We told him, what we just went through and his first reply was "Gravy Cart walon ne kia hoga. Aap unse baat kijiye. hamne nahi kia. hamare yahan teen log khaana pack karte hain. ho hi nahi sakta. He kept beating about the bush and kept ranting that it’s not his mistake, let alone responsibility of food safety."
"Now, the important question is, who’s to be blamed.? The Food Company and The delivery Company, both are accusing each other and just passing the buck. But, none of them, none of them tried to reach out to the customer of their own accord to assure them of any draconian measures they wish to take. Instead, both the parties are trying to save their grace and defending their hollow practices.Such filthy joints should not exist and their fssai licences and everything should be confiscated and they should be removed from every food portal that exists on internet. This cannot be "just another case", there could be more dark versions of this and can happen in any city(Let’s not go on blaming Jamshedpur just for the heck of it)."
Link for reference: https://facebook.com/photo.php?fbid=10154748666702995&set=gm.615724388578091&type=3&theater