When I joined the clinic for a year’s treatment for hair loss; the doctors assured a complete cure and an increase in the density of my hair. The doctor, who counseled me, literally pulled me into it and I was carried away due to the popularity of the clinic. But I realized all this was a game at an expense of Rs.6500.
One needs a good amount of patience taking up the appointment every month coz he/she has to wait for hours though barely to meet the doctor for less than 5 mins. The courtesy provided at the clinic was so poor and there was no concern for other’s time. Appointments were not kept. New patients were given higher priority (to loot). Upon these, there was a feedback form which existed merely to keep the patient occupied for about 10 mins(Irrespective of my expression of serious dissatisfaction, there was no improvement) and they would insist on five of your friend’s numbers on every visit. My friends were called at least 15 times to take up a consultation though no one suffered any ailment. I was in a way putting my friends in to trouble. Later on, I plainly refused to fill up the forms. They have very less interested in the existing patients. They don’t care coz they collect a huge sum in advance.
After my 10 month long treatment, in spite of taking regular medicines, I hardly found a difference in my hair fall or density. During my 11th month treatment, I was called coz a senior doctor (so called) wanted to review my case. I doubted their interest but still gave a try.
As I expected, they wanted me to extend the treatment for another year. When I enquired the doctor about the price, he told me it was a meager amount and then the CRO came in and tried to fool me to the extent she can. She was trying out tricks saying they have a system coming up in a day and if registered treatment immediately, it would only cost me Rs.5000 (which according to the doctor was meager) and Rs.6900 otherwise.
When I told the doctor about the promise made to me (that all things will be set right in a year), he totally disagreed and said the hair cycle is for about 16-20 months which was supposed to be explained to me earlier and I should have been clever enough to take up a 2 year treatment then (Damn, I wasn’t bald when I went to them). He was utterly rude to my surprise when I protested and I had to question him if he was really a doctor to get him behave himself. Finally, I left the place saying I would never recommend this place to anyone (they were least bothered coz I have paid my share). This clearly proved that not only the front office staff but also the doctors have the least courtesy there. I seriously doubt if they are really doctors or money looters.
I hope and wish no one else suffers badly by this group of frauds. This is why I have taken much of time to put my views in.
BTW, I am lucky that I have some hair left in spite of their treatment :)