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4.2

Summary

Dr Batra's Clinic - Lokhandwala - Mumbai
ARINDAM @arindamd
Jan 31, 2010 09:59 AM, 4347 Views

DR BATRAS POSITIVE HEALTH CLINIC PRIVATE LIMITED Cares

DR BATRAS POSITIVE HEALTH CLINIC PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Jan 31, 2010)
Great advertising hoax

I went to Dr. Batra’s at Alwarpet in Chennai and continued my treatment for 1 year. Within 1-2 months I got skeptical of the efficacy of the treatment and the capability of the doctors(many of them can’t even converse with patients coherently). But I continued because I had made an upfront payment and I had a hope that like the people advertised I would get cured too.


Well, that was a dream. Before the end of 1 year they were keen that I continue for 1 more year to see the results and offered me good "discount offers" but I was wiser by then.


Key pain points:




  1. The doctors I saw appeared incompetent. They have some set processes to run the facade of treatment and they mechanically follow them. I could not respect them during my interactions - they behaved like college dropouts or poor quality output of some homeopathy college, with no clue on problem or treatment, employed by Dr. Batra’s in this "business." Well, that’s my perception from my experience.:-(




  2. The front desk was too keen to lock in customers for a long duration - they kept on giving offers whenever I arrived for a session with the doctor.






Decide for yourself before going there.

Issue Resolved
(2)
Dear Arindam,We hope that the above issue has been resolved to your satisfaction.This is a small step towards understanding our patients' health, well-being and achieving satisfactory treatment. If you have any queries or feedback, please share your clinic details and patient ID, we will get in touch with you.Regards,Dr Batra's® Team
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