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4.2

Summary

Dr Batra's Clinic - Lokhandwala - Mumbai
cool guy@cool-guy
Aug 09, 2009 11:26 PM, 4014 Views

DR BATRAS POSITIVE HEALTH CLINIC PRIVATE LIMITED Cares

DR BATRAS POSITIVE HEALTH CLINIC PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Aug 10, 2009)
Dr.BATRAS ON MOUTHSHUT.BEWARE!!!!!

People, I regulary watch this space since I am one of the customers whose money was


ripped by Batras. I have been watching all the new reviews here since more than a year.


But, from the past few months, I have observed that Batra’s team have been writing FAKE reviews with 5 Stars on Mouthshut(MS)and am quite confident about it!


How I could conclude all the reviews with 5 stars are fake:


1) If you observe all the ratings from beginning(when Batras started getting reviewed on MS), for every 20 or so reviews rated Poor


(Single Star) by the reviewer, there used to hardly be even one review with 5 Stars. All


of a sudden since the past few months, I see so many 5 Star reviews with big praises. It is impossible to have such a big change in pattern all of a sudden.


2) Almost all reviewers who have given 5 stars are recent members with just one review


and are absconding after that. Even more strange part is they all joined MS around the same time.


3) There is professional marketing touch/tone in their language which you don’t find in any of the other reviews. In the PROS/CONS section, CONS is same across many reviews saying "it takes some time to heal"


4) These people with new ids are visiting all old reviews which rated Batras poorly and have started posting comments in support of Batras.


5) They have started rating all 4 and 5 star reviews as’Very Useful’ and all 1 star reviews as’Not useful’. STRANGEST PART is most reviews with 1 or 2 stars have been voted’Not Useful’ by the same group of people everywhere!


I advise Mouthshut to delete the reviews and their IDs instead of just a’Discretion Advised’ message.


BELIEVE ME, PLEASE IGNORE ALL THE 5 STAR MESSAGES!

Issue Resolved
(7)
Dear Sir,We hope that the above issue has been addressed.This is a small step towards understanding our patients' health, well-being and achieving satisfactory treatment. If you have any queries or feedback, please share your clinic details and patient ID, we will get in touch with you.Regards,Dr Batra's® Team
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