I was trying to sell my lease. At first, I got a great quote:$9, 000 above what my lease buyout was. I spoke with a representative there(Shamine). I asked what my timeline was and she said "The sooner the better." About 10 days later I found out that there was actually a 7-day window on my offer which had closed.
My new quote was$5, 000 less. When I spoke with a supervisor to see if anything could be done because of the misleading info I was provided(or withheld), she ended up telling me they couldn’t work with me because my lease was up in less than 45 days(another detail that I wasn’t told before).
I called my financing company in order to see if I could extend my lease. I was told I could!
I called Driveway.com back and then was told they no longer were able to accept cars from my financing company unless I provided a letter from them on company letterhead(a convenient other hurdle).
I called my finance company back and they said they could absolutely do so and had no restrictions on selling cars to third-party companies.
I called Driveway.com AGAIN and then was told that they no longer accept cars from the state of Michigan.
Unless you take strange enjoyment at being strung along, I would recommend avoiding Driveway.com.