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Droom

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Summary

Droom
Popp Popp@popp2112
Apr 26, 2016 07:18 PM, 5847 Views
Not good at supporting customer queries

Received a request in my gmail account to access droom.in for bike mela. This was an email sent by Shopclues(ShopClues Partner ) Logged in to the website and could not find few motorbikes under any of the category listed.


Thus decided to use the Customer support chat window in the page. I pinged them with the reason and waited for 1hr for a response. Since I could not find any response from them, decided to close the page and look elsewhere(OLX\Quikr\FreeClassifieds etc.). If this is how we are treated before a purchase, then I can imagine the plight during a purchase(if something goes wrong).

(0)
Kindly accept our sincere apologies for the inconvenience caused.This is certainly not the experience we intend to offer our customers.We request you to give us another chance to serve you better.Again, we deeply regret the troubles and frustration that you experienced with us.We would request you to kindly share your query/contact number at support@droom.in
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