My friend posted a courier#P39596958 from Pune to Bangalore enclosing just one letter since past 3 weeks that I have not received yet. Tried calling the customer care number 080-33004444 but it kept in waiting for ever and no agent received my call. I emailed to customersupport@dtdc.com and got a response that the receiver was not available but the fact is no-one contacted me or the sender which is a standard practice followed by any courier but not DTDC. My courier is now lost by the company and on repeated follow up through email they keep replying the same response that the receiver was not there to receive. In summary the courier service is the worst compared to any other courier service and hence give it the lowest rating.
Note - The rating related salary, etc. are meant for employee that I am not and hence request to ignore. I am a customer but was forced to make a selection by mouthshut as part of their mandatory check before submitting the review.