I wanted to return shoe delivered by Shopclue. I decided DTDC. When I took my shoe box to them they told the charge will be 600 INR. I told that I need ordinary service not any premium. But they told this is the only charge they have. So I decided to go for other service provider. But they again call me and said Ok its 250 only. I told what happened. Why you told me you have only one service? No reply. Then I again asked, why 250? Weigh my pack it was less than a kg and in price chart it was mentioned 70 INR only. I again asked why 250. They told- its due to volume.
I did not want to argue more. I just paid 250 and asked, give the receipt so that I can send the photo copy of the same to Shopclues and can get my courier charges back. They gave me a receipt where there was no charges was mentioned. I asked them that Shopclues needed the receipt, they told me they are sending the receipt with pack to Shopclues.
My product finally was delivered to Shopclues, but I did not get my courier charges from Shopclues. I asked Shopclues customer care, the reason? they told Ive to produce the photocopy of courier receipt.
ALAS.
In the mean time I had a receipt of DTDC with service number(tracking purpose only). No charge was mentioned on that.
At last I was cheated by DTDC. The worst service I have ever seen.