Once u pay u should get service it never happens in dtdc.unluckily I was forced to use due to situation DTDC COURIER , I used it four times since now even a single time my parcel never reached on time , on complaining to customer care .blah blah blah sorry for inconvenience.kindly wait for 24 hours ur problem will be solved....will be the answer....some things never change.better to get changed is the moral DTDC thought. I will close my eyes and pick other courier service rather these kind of service .for star rating I am planning for a( -1 )