My amazing experience with DTDC:I shipped an item to a town 150kms from origin. They send it to sorting hub 600kms away and then send it back. LOL! It took 15 days n they charge me premium.
This is not a courier company, its a con company. they have the most unskilled people gathered under a roof.
Customer Care - I dont think they care, lol! CC executive will give you franchisees nos. who never answer calls