I SEND 2 COURIERS ( PASSPORTS) FROM DTDC -KADUGUDI BRANCH TO COCHIN ON 9/2/2013 AND THEY CHARGE PREMIUM FOR PASSPORT COURIER , TOLD ME IT WILL REACH THEIR OFFICE IN KALAMASSERY & I CAN SEND MY PERSON TO COLLECT IT Y AFTERNOON. AFTER MUCH STRUGGLE I GOT MY CONSIGNMENT ON 14/02/2012.
THE FEMALES IN KADUGUDI BRANCH ( AGENTS I BELIEVE) DON’T KNOW HOW TO TALK OR WHAT THEY ARE DOING. A PATHETIC LADY (SHE TOLD HER NAME IS AARTI NANDISH) CALLED ME FROM DTDC CUSTOMER CARE & SHE WAS DOING FUNNY THINGS ( PUTTING ME IN VOICE CONFERENCE & TAKING CLASS TO HER AGENTS IN KADUGODI) & SHE SIMPLY TOLD THAT SHE DOESN’T CARE .
"WHAT HAPPENED HAS HAPPENED" ETC. THIS COMPANY IS A DISASTER IN THE NAME OF COURIER.