My mother inlaw paid more in order to deliver my karwachauth products 8days in advance and dtdc promised to deliver in 2-3days max. It was already 7days and no one was bothered to deliver the product even after reaching in the destination hub. I had to call, my mother in law had to follow up several times and today is karwachauth and still haven’t received the product. They have no concern at all for your package, forget about emotions attached to the products that one pay higher amount to get in time. Instead of several calls i was threatened rather not to receive it today. They will delay it more. Worst possible customer service. Highly against of recommending the service to anyone.