Please go thorough the trailing emails and take your own decision.
From: Diptiman Roy(WT01 - Manufacturing & Hi Tech)
Sent: Friday, July 05, 2013 5:48 PM
To: CSS.CO@dtdc.com
Cc: css.kolkata@dtdc.com; CSS.Plus@dtdc.com; branchccu.howrah@dtdc.com; css.north@dtdc.com; dtdcco@dtdc.com; arambagh.ccu@fr.dtdc.com; howrahkamarpukur.kol@fr.dtdc.com
Subject: Non delivery again and again and showing as delivered in website
Hi Varalakshmi,
The same thing happening thrice .
Earlier also I spoke to Vandana and her manager regarding that.
That time, I did not get AWB No-03500516, X03500517, X03500511, X03500514, X03500778, X03500680, Z92284524, Z92285801
I was assured that this incident won’t repeat.
But it is repeating again and again.
This time, the AWB no- D12486062
I will post all this incidents in public blog so that nobody deals with DTDC. Sincerely,
Diptiman
From: Diptiman Roy(WT01 - Manufacturing & Hi Tech)
Sent: Friday, July 05, 2013 5:29 PM
To: CSS.CO@dtdc.com
Cc: css.kolkata@dtdc.com; CSS.Plus@dtdc.com; branchccu.howrah@dtdc.com; css.kolkata@dtdc.com
Subject: RE: D12486062 let me know AWB No: D12486062 will be shipped or not
IT IS NOT DELIVERED.
Stop giving wrong status.
I am informing merchant about your unfair practice, they will liaise the matter with you.
From: CSS.CO@dtdc.com [CSS.CO@dtdc.com]
Sent: Friday, July 05, 2013 5:24 PM
To: Diptiman Roy(WT01 - Manufacturing & Hi Tech)
Subject: D12486062 let me know AWB No: D12486062 will be shipped or not
Dear Sir/Madam,
Please find enclosed the delivery status of your consignment.
DELIVERY INFORMATION CONSIGNMENT NO. D12486062
DESTINATION Hoogly
STATUS Delivered
DELIVERED ON 04 July 2013
DELIVERED WITH Sign
DELIVERY RUN SHEET(DRS) NO. 34156635
REMARKS(IF ANY) Nil
Thanking you,
Yours faithfully,
for DTDC Courier & Cargo Ltd.,
Varalakshmi
Sr.Executive Customer Support -
From: Diptiman Roy(WT01 - Manufacturing & Hi Tech)
Sent: Tuesday, June 04, 2013 1:35 AM
To: css.kolkata@dtdc.com; CSS.CO@dtdc.com; CSS.Plus@dtdc.com; branchccu.howrah@dtdc.com; arambagh.ccu@fr.dtdc.com; howrahkamarpukur.kol@fr.dtdc.com
Cc: support@yebhi.com
Subject: RE: Delivery Pending -X03500516, X03500517, X03500511, X03500514, X03500778, X03500680, Z92284524, Z92285801
My father had received a call from local DTDC franchisee for collecting those parcels .And he also informed that it is not feasible and very difficult to door delivery as my residence is very remote and far from DTDC office.
So, I request DTDC not to take any bookings in PIN-712612 to avoid any further harassment.
From: Diptiman Roy(WT01 - Manufacturing & Hi Tech)
Sent: Monday, June 03, 2013 9:49 PM
To: css.kolkata@dtdc.com; CSS.CO@dtdc.com; CSS.Plus@dtdc.com; branchccu.howrah@dtdc.com; arambagh.ccu@fr.dtdc.com; howrahkamarpukur.kol@fr.dtdc.com
Subject: RE: Delivery Pending -X03500516, X03500517, X03500511, X03500514, X03500778, X03500680, Z92284524, Z92285801
I got a call from DTDC, Kolkata.
The person informed that PIN-712612 is not proper serviceable area by DTDC.
There is no authorized office of DTDC and hence there is no infrastructure for delivery. When some items come, local franchise calls the addressee to come and collect the items.
For these DTDC AWB No- X03500516, X03500511, X03500514, X03500517, X03500778, X03500680, we got a call from Local DTDC franchise to come and collect .
But till date, we did not visit to collect, then how were those items marked as "delivered".
This is my actual concern.
If PIN-712612 is not a proper serviceable area, why did you take the article for booking? Best regards,
Diptiman Roy
From: Diptiman Roy(WT01 - Manufacturing & Hi Tech)
Sent: Monday, June 03, 2013 6:13 PM
To: css.kolkata@dtdc.com; CSS.CO@dtdc.com; CSS.Plus@dtdc.com; branchccu.howrah@dtdc.com; arambagh.ccu@fr.dtdc.com; howrahkamarpukur.kol@fr.dtdc.com
Subject: RE: Delivery Pending -X03500516, X03500517, X03500511, X03500514, X03500778, X03500680, Z92284524, Z92285801
Added one more item- Z88018926
I also need proper explanation who has signed for those items -X03500516, X03500517, X03500511, X03500514, as it is showing as "delivered" in your website tracking page.
From: Diptiman Roy(WT01 - Manufacturing & Hi Tech)
Sent: Monday, June 03, 2013 5:58 PM
To: css.kolkata@dtdc.com; CSS.CO@dtdc.com; CSS.Plus@dtdc.com; branchccu.howrah@dtdc.com; arambagh.ccu@fr.dtdc.com; howrahkamarpukur.kol@fr.dtdc.com
Subject: Delivery Pending -X03500516, X03500517, X03500511, X03500514, X03500778, X03500680, Z92284524, Z92285801
As discussed, please do the needful. If I do not receive these following articles by tomorrow, I have to raise this unethical and unfair practice in different consumer channels.
X03500516, X03500517, X03500511, X03500514, X03500778, X03500680, Z92284524, Z92285801
regards,
Diptiman