I had sent my mom some gifts from hyderabad to kolkata and when they received it, my mom called me and said there were only some cut waste papers inside the envelope and nothing else. The envelope had been torn and then a tape has been used to join back the paiece and the gift I had sent was nowhere to be found, just some crap papers! When I asked the same from the courier manager, he said, "How would I know what you have sent inside! I am not responsible for it."
Such was the horrible experience I had and not to mention how it feels when a gift is not delivered to the most closest person to you, my Mom.