A parcel from Mysuru to Goa took more than 8 days to reach me...it was lying in the Goa office for 5 days .Numerous calls to the office, Head office and Customer care and the Mysuru Gokulam dtdc office which accepted the parcel and fees were useless.No positive response or action. Though the delivery address is just 1.1 km away from dtdc, they simply refused to door deliver saying that the pincode is not serviceable. By the way they themselves at Gokulam office changed the pincode despite correct address and pincode given by the party...for reasons best known to them And they assert that delivery service is not available at the pincode of my address .
Finally I had to personally go and collect it myself.
Please Do not ever use this courier.Utterly useless and inefficient at all levels.
Waste of time and money and mental peace.You will do so at your own risk.
Gokulam office is managed by some scatterbrains. Goa office by Lazy lumps.Customer service by nut cases. HEAD office ...no basic sense.Better if
they shut shop !
Deserve 0000/ 5 rating