I have used the courier service to coureir a packet with Delhi on Monday (2nd March 2009). The consigment no was Z86100879. However there is no details about the whereabouts on the websites. I tried their Delhi no 011-30582000 (nobody picks it up, the let the bell ring forever). other no 011-30580999 (picked by someone). First he transfered the call and I waited for 5 min in vain.
Again I dialed somebody picked, transfered, but he was clueless. Told me that he requires the address so that they can go at the address and check. They gave some mobile no 9810612958, but this is also switched off. The packet was the subscription amount for the magazine and the amount was to be reached before 4th March. However today is 6th March and nobody knows where is it. It has caused me mental agony and above all despite DTDC being such a MNC had a extremely bad customer service where a) There telephone numbers doesn’t work b) They are themselves clueless about the work they do.