This vacuum cleaner changes everything you knew about vacuum cleaners. Let’s start with the way you hold it. In traditional ones you hold the pipe and drag a brush, here you hold a handle on the motor and container itself while simultaneously pressing a button. Its heavy and feels heavy till you get used to it . This way of holding the unit makes the rod feel short specially if you are 6 feet’s or more in height. A flexible and a non flexible extension parts are included and can be used to increase length, but only with brushes that are not motorized.
That brings us to the reason why this vacuum works better . The suction and sweeping is done at two places as you push the brush a motor in it is activated to help move and sweep up the dust and debris . The rollers in the brushes are felt covered and can be removed and washed and dried.
The noise level is also low but the sound it produces is kind of a rhythmic plastic rustling which some people and pets find annoying.
This version has a display that shows battery capacity and time left. This is constantly updated as you use and a fully charged unit lasts for about a hour of usage and can clean a decent sized 3 BHK.
The floor stand though “ free” is of little use and can be done away with if you plan to wall mount. The power adapter is oddly designed and is horizontally longer and you need a plug at the right corner without any other switches around to prevent it from pressing and switching on those switches.
The battery itself is removable in this model and can be charged very conveniently on a table with the AC adapter.
There are numerous attachments for every cleaning job you an think of and it is versatile. Attachments available for screen, ceiling, crevice and so on along with two attachments for extending of rod and a flexible extension.
Please take care of the connecting rod as it also carries power to the powered brushes and can be damaged if it’s tricked edges when vacuuming.
The housing and the brushes have clear PET which is “ unbreakable” but I would still advise caution and not dropping them.
Emptying the vacuum is easy and I would recommend emptying it after every room if there is too much dirt or you have pets.
as mentioned due to the way this vacuum is designed it can feel a bit heavy to hold and use, please try at a dyson store or if anyone you know has one please try theirs before you buy.
Customer support is very good and they also do follow ups after purchase to ensure customer satisfaction. Online demo’s are also available and cn be scheduled. I don’t know why people complain about service, I have used the service many times using the whatapp number 8800560658. usually they promptly order a replacement part for you if its under warranty its free else you would need to pay. they also arrange for a video conference call with their technician for more complex issues or for help with using the ordered spares.
Go for it!