We have had a very bad experience with Dyson post sales customer service. Our Dyson vaccum cleaner required one of the parts for replacement, for which we had ordered the parts. However after a very long delay also the parts did not come. Upon checking up they said as a goodwill gesture, Dyson will provide the replacement parts free of cost. However, so far neither the parts have come nor there has been any response from Dyson.
Ridiculous customer support from Dyson, who are all over for selling their products although they lack in their claims of customer support post sales.
For complete details contact me;
Udhav Fomra,
Chennai.
Mobile: 9383385100