I had booked 2 air ticket for Lucknow - Delhi flight AI 412 of 24 Nov . 2017 on ease my trip.com. Confirmed air ticket was received by us dated 30/10/17 .
On check in counter at Air India, I was informed that PNR is for 23rd Nov. and the air ticket has already been ‘no show’. I showed the confirmed ticket email for 24th Nov. journey but the Air India officer mentioned that this is Easemytrip system problem .
As a last resort we bought a full fare air ticket on their next flight at Rs. 33092/- .
However I suffered great harassment and mental agony due to such gross mishandling by Easemytrip, never expected by co. of such repute, to issue wrong confirmed ticket.
WE DO NOT KNOW WHO IS AT FAULT .BUT WE REQUESTED for immediate refund of Rs 33092/-with 18% interest and penalties to compensate OUR torture .
TILL DATE NO RESPONSE FROM EASE MY TRIP END .