EaseMyTrip_Care is working closely with MouthShut.com to enhance customer satisfaction.
This is as bad as it gets.
Bad website, horrible processes and even worse customer care.
you have to call Delhi for everything.
The lines drop of multiple times in b/w the conversation
Representatives speak in hindi irrespective of what language you talk to them in
Most convoluted cancellation process!(i’m still waiting for my money back!)
I didn’t want to waste more words or time thinking about these guys, but mouthshut expects atleast 75words in a review!