EASY TRIP PLANNERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
On my first use, there was some problem and I was not happy with customer support. However, later due to my complaint an executive from easemytrip.com called me and apologized for lack of proper support. Seems like they are trying to make their service better.
Otherwise their website is quite comfortable and they actually charge least price for airlines booking.