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Easemytrip

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4.4

Summary

Easemytrip
Yogita Sawale@yogitasawale
Mar 11, 2010 04:00 PM, 3349 Views

EASY TRIP PLANNERS LIMITED Cares

EASY TRIP PLANNERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Total chaos here

I chose Easemy trip to book my annual family holiday to Darjeeling, as they  promised me the best deal initially. Till I paid the money I used to get 2 calls daily for confirming the holiday package. I deposited the money on 25th Feb 2010. I am still waiting for the package vouchers from them. Moreover, they don’t return my calls ever. Then they asked for more money as the hotel decided earlier had no rooms available any more. That is also pd already. Customer service is pathetic.


I will never recommend it to anyone ever. I am dreading the holiday arrangements made by them.

Issue Resolved
(5)
Dear Customer,We are extremely sorry for the trouble you have faced. Please share your contact details to help us find out the best way for you. However, we would also like to say that things have been improved a lot from earlier days. So, requesting you to give us another opportunity to serve better next time.
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